Field Service: Start-Up & Warranty
Start-Up and Warranty
Even with the best-laid plans, you’re only halfway there. It doesn’t matter whether it’s a new building, an extension or a renovation – only expert implementation will ensure the lasting success of any investment in air conditioning.
STULZ guarantees customers an industry leading:
2 year parts warranty from date of factory warranty inspection/start-up
90 day labor warranty from date of factory warranty inspection/start-up
Services offered as part of the warranty inspection/start-up visit include:
Basic Product Familiarization
Factory authorized technicians provide a brief equipment overview as part of the warranty/inspection/Start-up.
Factory authorized technicians ensure that STULZ products are configured and capable of communicating in accordance with customer requirements.
Factory authorized technicians provide a factory interface to agents during commissioning, functional and integral testing.
Comprehensive and flexible training programs for end users via onsite, factory or web-based sessions. These training sessions are tailored to the customer's schedule, equipment and factory requirements.